8 successful notification strategies for DTx

Employing successful notification strategies in Digital Therapeutics (DTx) solutions can significantly enhance patient engagement, adherence to treatment plans, and overall health outcomes.

Here are some great examples of successful push notification strategies in DTx solutions and health apps. We have included an example, a description of the benefits and ‘how to’ implementation instructions for PEP Health users.

1. Medicine Reminders

Example: “Remember to take your medication. Don’t forget to log it in your diary!”

Benefit: Helps patients remember to take their medications on time, crucial for managing chronic conditions and ensuring treatment efficacy.

PEP Health How-To

1. Use the recurring option in the Direct Messages feature to set up a schedule for reminders for individual patients.
2. Use the Engagement Checks feature to monitor if a patient fails to submit a medication diary entry and to trigger a reminder message.

2. Appointment Reminders

Example: “You have an appointment with Dr. Smith tomorrow. Please confirm your attendance”.

Benefit: Reduces no-show rates and ensures patients attend their scheduled appointments, which is essential for continuous care.

PEP Health How-To

1. Use the Index Event feature to set appointments for the patient journey.
2. Create a communication Rule to send a reminder to the patient the day before the appointment.

3. Health Monitoring Alerts

1. Create a Blood Pressure Diary using the Forms feature.
2. Set up a schedule of Direct Messages to remind patients to fill out their diaries.
3. Configure Engagement Checks to monitor diary submissions and send reminder messages if no submissions are made.

4. Symptom Tracking

Example: “You haven’t logged any symptoms in a while. Keep track of how you’re feeling to help us understand your condition better.”

Benefit: Ensures consistent symptom tracking, which helps in the early detection of potential health issues and better management of chronic conditions.

PEP Health How-To

1. Create a Symptom Diary using the Forms feature.
2. Set up a schedule of Direct Messages to remind patients to fill out their symptom log.
3. Configure Engagement Checks to monitor log submissions and send reminder messages if no submissions are made.

5. Diet and Lifestyle Recommendations

Example: “Try this new healthy recipe: Kale and Quinoa Salad. Click here for the full recipe!”

Benefit: Provides patients with actionable diet and lifestyle tips, promoting healthier habits and improving overall well-being.

PEP Health How-To

1. Create a series of recipes using the Documents feature
2. Create matching Messages for each recipe, attaching the recipe to each message as a link.
3. Use timed presentation Rules to deliver messages at regular intervals (e.g. one message every two days)

6. Health Alerts

Example: “Alert! Low Blood Pressure. Be sure to stay hydrated. Consult a doctor if this persists.”

Benefit: Provides real-time health alerts based on data from connected devices, allowing patients to take immediate action and seek medical advice if necessary.

PEP Health How-To

1. Create a Blood Pressure diary using the Forms feature
2. Create a low blood pressure Alert
3. Configure FormResult Rules* to send the alert when a low blood pressure value is submitted.

ALTERNATIVE APPROACH: Health Metrics (connected wearables)

1. Instruct patients to connect their blood pressure meter using the Wearables Integration*.
2. Create a low blood pressure Alert
3. Configure HealthMetrics Rules* to send the alert when a low blood pressure value is recorded.

*Functionality available to Enterprise plan customers only. Talk to us about the other power features Enterprise subscription delivers.

7. Regular Check-ups Reminders

Example: “It’s time for your annual check-up. Schedule an appointment today to stay on top of your health.”

Benefit: Encourages patients to keep up with regular check-ups, which are crucial for preventive healthcare.

PEP Health How-To

1. Create an Index Event titled Annual Check-Up.
2. Configure a series of appointment Reminders with different messaging based on the timing of the reminder (e.g. two weeks send a Reminder – “It’s two weeks until your Annual Check-up. Mark it in your diary now”).
3. Set up timed Rules to deliver the reminders in the correct sequence and relationship to the Annual Check-Up index event.
4. Assign patients an appointment date for their Annual Check-up in the Patients > Pathway section of the dashboard.

8. Progress and Motivation

Example: “Great job! You’ve logged your stoma care routine consistently for the past week. Keep it up!”

Benefit: Motivates patients by acknowledging their efforts and progress, encouraging continued adherence to care routines.

PEP Health How-To

1. Produce a Stoma Care log using the Forms feature
2. Create a Message of encouragement for patients who log their stoma care activity.
3. Set up a message delivery Rule that triggers whenever the patient makes a log submission.

Need more information or just want a chat about your Digital Therapeutics (DTx) solution ideas?

For more information about how the DTx Hub can help with your DTx solutions contact our friendly and knowledgeable team at info@pep.health

Organisations: We’re offering a free 30-minute, no-obligation call for organisations interested in supercharging their patient communications and keeping their multidisciplinary care teams in the loop with patient progress. Check our calendar here for a free spot.

Doctors: Health professionals can use the PEP Health platform for free. Talk with us now to find out how.